Mr. Butler: Normally what has to be done is a complete reinstall of the operating system itself. And we've seen, um, over the last year, year to two years, the evolution of rootkits even into the hardware and bios spaces, where it's been demonstrated at Black Hat Federal and other conferences where a complete reinstall of the operating system may not be enough to get rid of the rootkit itself.For months I could not understand why a complete wipe and reinstall of Windows Vista on my infected machine(s) resulted in the same damaged computer as before. At times I blamed an infected installation disk, infected hidden partition (from which many computer companies perform system reinstalls, eschewing disks altogether). Finally I was convinced the malware was coming straight from my Cable Internet provider (paranoia I realize, but I was basing this on the statements of a nemesis's statement (who worked for Comcast) that "You would be amazed what we can do to your computer and what we can see." Over time my infected computer's security had essentially been completely wiped out. Services I disabled automatically re-enabled themselves. At certain points my system was visibly under the control of an unseen entity/hacker. I described the problem to friends, and they told me what I was explaining to them was science fiction, and used the "P" word to describe me again. Now thanks to Mr. Butler I have some explanation that the events I was experiencing was and are real, but am now pessimistic that my one remaining Windows machine will ever be viable and may have to be trashed completely.
A relevant portion of the podcast can be seen below.
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